Return policy

We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

Returns

You have 30 days from the date you received your item to request a return.

To be eligible for a return:

  • The item must be unused and in the same condition you received it

  • It must be in the original packaging

  • Proof of purchase (receipt or order number) is required

  • Gift cards

  • Downloadable/digital products

How to Start a Return

To start a return, contact us at ruxfy0@gmail.com with your order number and reason for return.
We’ll provide instructions on where to send your return.

Do not send items back without contacting us first.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

  • Shipping costs are non-refundable.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method

  • Processing time may take 10 business days, depending on your bank or card provider